How does a systemic Audit work?
A business system is very complex. A needs analysis needs to understand this.
A systemic audit is a comprehensive and detailed procedure for evaluating and clarifying how business systems are working. It is like a photograph of a business.
It is designed to find leverage points for change – places where you get the most sustainable change for the least effort.
Without a systemic audit, you risk short-term fixes while the business performance steadily drops.
A systemic audit is a photograph of a business showing exactly how the systems are being produced and exactly what to do about them.
There are many systems inside a business and all need to work well together.
Some symptoms that show they are not working well would be:
- Procedures that everyone complains about, but no one changes.
- Two separate systems are operating – the way things should be done and the way things are actually done.
- A problem that you keep fixing and it keeps coming back.
- Communication problems between departments and/or key people
- Large fluctuations in cash flow
- Managers’ time spent on many urgent but not important issues.
HOW THE SYSTEMIC AUDIT WORKS
The audit has three parts:
- Interviews with key personnel.
- A comprehensive written report, complete with recommendations for further action.
- A meeting to discuss the next steps.
The objectives of the audit are:
To define and assess the present position by:
- Identifying present strengths and weaknesses in the company.
- Providing an overview of the current structure.
- Pointing to areas of high performance.
- Identifying present constraints on best performance and how they may be addressed.
- Clarifying leadership and management issues.
To recommend future actions to improve results and overcome present limitations by:
- Distinguishing key leverage points for change.
- Recognizing areas where skills are needed and recommending
- Specific training and / or coaching.
- Clarifying the vision and direction in the future to achieve sustainable growth.