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Modeling Top Performers
Who are your top performers?
What would it be like if all your people performed at that level?
What makes the difference between people who do exceptional work and people who are average?
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Not everyone is the same, some people work at a higher level than others. - We find out how your top performers are getting the results they get
- We design a training to pass on those skills to others in your business
- We implement the training
- We track the results
Modeling is not benchmarking.
Benchmarking follows best practice in the industry, but best practice may still not be very good!
Lambent do Brasil uses Neuro Linguistic Programming to model top performers in business.
NLP began with modeling, excellent communicators. It discovered what these
exceptional people were doing that meant they got their exceptional results.
For example:
- We will model your top sales people and then train the others so all the team can get exceptional results.
- We will model your top managers or top decision makers and teach these skills to other managers in your organization.
- We will model the leadership skills of your top performers.
- We will model your top customer service people to ensure everyone gives exceptional service
| Here is how we will implement a modeling project |
1. Preliminary interviews to understand your goals and identify the competencies to
model.
We identify the top performers and how many to model.
We agree a budget, an action plan and a time line.
2. Interviews with each of the top performers.
3. Interviews with some average performers.
4. Na analysis to find out the critical differences between the top performers and
the others.
5. A test of the results and a full written report of the project.
6. Designing a training to teach the average performers, the patterns of the
exceptional performers. Training the organisation’s trainers to deliver this
training if necessary. Contact us for more information about Modeling Projects. |
